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This is a Graphic Driver / Direct X issue. Please install the latest release of DirectX version.

To update your Video and Graphic Drivers:

  1. Select the Start button, type Device Manager and select if rom the list of results.
  2. Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and select Update Driver. For graphics card, expand the Display adapters category, right click your graphics card and select Update Driver.
  3. Select Search automatically for updated driver software.
  4. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow the instructions.

If these steps don't work, try reinstalling the drive: Open Device Manager, right-click (or tap and hold) the name of the device, and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

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