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School of Dragons
In-Game Issues
In-Game Issues
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Dragon Issues
Why does Toothless shoot the incorrect target?
Why can't I use any skin on my dragon?
Why can't I remove the blue color on my Flightmare?
Why are my dragons locked and not accessible?
I cannot find or use Toothless' tail.
Why can't I titan my dragon?
Dragon Tactics
Why is my dragon not available in Dragon Tactics?
How do I move my Dragon Tactics reward to my inventory?
Expansions
I am unable to find the quests of the expansion I just purchased.
I didn't receive the dragon included with the expansion.
Why do I get a pop-up to purchase an expansion when completing a quest?
Friends/Chat
I invited my friends but received 0 gems.
Why was I banned from the chat?
MMO/Players
Multi-player mode is turned on but I am still unable to see other players.
My friend’s viking character disappears while still online.
Quests
I did not receive the dragon reward after completing the quest.
UDT
My UDT points will not increase.
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