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  2. In-Game Issues

In-Game Issues

Ads

  • I am receiving the message "Videos are not available. Try again later".

Dragon Issues

  • Why does Toothless shoot the incorrect target?
  • Why can't I use any skin on my dragon?
  • Why can't I remove the blue color on my Flightmare?
  • Why are my dragons locked and not accessible?
  • I cannot find or use Toothless' tail.
  • Why can't I titan my dragon?

Dragon Tactics

  • Why is my dragon not available in Dragon Tactics?
  • How do I move my Dragon Tactics reward to my inventory?

Expansions

  • I am unable to find the quests of the expansion I just purchased.
  • I didn't receive the dragon included with the expansion.
  • Why do I get a pop-up to purchase an expansion when completing a quest?

Friends/Chat

  • I invited my friends but received 0 gems.
  • Why was I banned from the chat?

MMO/Players

  • Multi-player mode is turned on but I am still unable to see other players.
  • My friend’s viking character disappears while still online.

Quests

  • I did not receive the dragon reward after completing the quest.

UDT

  • My UDT points will not increase.

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